FAQs

HOW DOES MY PENRELIEF DEVICE WORK?

Electro acupuncture is similar to acupuncture, a widely practiced form of traditional Chinese medicine. Acupuncture involves the use of thin needles to stimulate specific pressure points linked to unwanted symptoms. The Penrelief massage pen uses electric impulses and does not puncture the skin. Instead, it gently shocks specific pressure points to help with muscle relaxation or stimulation as well as cure minor ailments, such as trouble sleeping and minor aches and pains.

HOW DO I USE MY PENRELIEF MASSAGE PEN?

Hold the Penrelief massage pen in your hand and firmly wrap your index finger around the metal ring. Place the pen directly on the point of the pain and hold there. A small sensation will be felt. Usually pain relief comes within minutes – although it can take a little longer to be felt on certain individuals. Keep repeating the process every one or two hours until relief arrives.

In extreme cases it could take up to three weeks before pain relief is realised. Persevere before giving up, as your health is important and a few extra treatments a day could make all the difference.

Relief lasts varying degrees of time depending on the person and the pain – it could be two hours, it could be two days. It is important to remember that this product only gives pain relief – it does not "cure" anything. Keeping in touch with your doctor regarding your particular problem is always to be encouraged.

It is also helpful to place the pen on traditional acupuncture points for relief.

      DOES THE PENRELIEF MASSAGE PEN HURT?

      Your Penrelief massage pen allows you to customise the electrical pulse intensity (0 - weakest and 9 - strongest). Simply press the start button to increase or decrease the strength of the electric pulse to find the level which is most comfortable for you, while still offering adequate pain relief.

      We all have a different sensitivity to pain and certain medical conditions can intensify this sensitivity. Try it out until you find the right level of sensation.

      DO I NEED TO USE GEL WITH THE PENRELIEF DEVICE?

      It is not absolutely necessary; however, if you would like to use gel we recommend aloe vera gel or any water-based lubricant which you can find at your local pharmacy.

      CAN I USE THE PENRELIEF MASSAGE PEN IF I'M PREGNANT, HAVE A MEDICAL CONDITION, ETC.?

      Please read our Medical Disclaimer for more information if you have a medical condition, are pregnant, or thinking of becoming pregnant. Using the penrelief massage pen does not cancel medical treatment. Please consult your doctor if you have any doubts in using this product.